Terms of Service

Last Updated: May 14, 2025

1. Introduction

Welcome to Expungify ("Company", "we", "our", "us"). These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at expungify.online (the "Service") and all related services, including our expungement application service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Description of Service

Expungify provides information and document preparation services to assist individuals in applying for expungement, sealing, or other similar remedies for their criminal records. We are not a law firm, and the information and services we provide do not constitute legal advice. We cannot guarantee the outcome of any expungement application as final decisions are made by the courts and relevant government agencies.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Fees and Payment

Certain aspects of the Service require payment of fees. All fees are stated in U.S. dollars and do not include any taxes unless specifically stated. You are responsible for paying all fees and applicable taxes associated with using the Service.

Payments are processed through our third-party payment processor, PayPal. By providing your payment information, you authorize us to charge the applicable fees to that payment method.

Refund Policy

We offer a 100% Money Back Guarantee if your expungement application is denied due to an error in our work or eligibility assessment. Refunds are not available for:

  • Denials based on factors outside our control, such as court backlogs or policy changes
  • Incorrect information provided by you
  • Failure to follow our instructions for completing or filing documents
  • Services already performed or documents already prepared and delivered

5. User Content and Accuracy of Information

Our Service allows you to provide information and upload content related to your expungement application. You are solely responsible for:

  • The accuracy and completeness of all information you provide
  • Ensuring you have the legal right to share any information you provide
  • Complying with all laws applicable to the content you provide

By providing information or content, you grant us a non-exclusive license to use, reproduce, adapt, publish, and process that information and content for the purpose of providing our Service to you.

6. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Expungify and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Expungify.

7. Limitation of Liability

In no event shall Expungify, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of or inability to access or use the Service;
  2. Any conduct or content of any third party on the Service;
  3. Any content obtained from the Service; and
  4. Unauthorized access, use or alteration of your transmissions or content.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Expungify does not warrant that: (a) the Service will function uninterrupted, secure or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements or expectations.

We are not a law firm and do not provide legal advice. No attorney-client relationship is created by your use of the Service. The information and documents provided through the Service are not a substitute for the advice of an attorney.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]
  • Phone: (800) 123-4567
  • Mail: 123 Legal Lane, Suite 101, Justice City, FL 33433